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Reimbursement

PSHB members

HAP offers up to $1,200 and $1,800 Medicare Part B reimbursement for eligible members

HAP Medicare Part B reimbursement account

HAP PSHB retiree members who have Medicare parts A and B are eligible to earn up to $800 per year to go toward their Medicare part B premium payments. Staring January 1, 2025, if you choose to join one of our MAPD plans, HAP offers eligible PSHB Retiree Members up to $1,800 in Part B reimbursement for our MAPD High Option Plan and up to $1,200 in Part B reimbursement for our MAPD Standard Option Plan. Eligible members must submit proof of Medicare Part B payments on a monthly basis to receive reimbursement.

Register

Register for your HAP Medicare Part B reimbursement account online.

Go to the Health Equity site and click the 'Log In/Register' button

Select Employee Registration and complete the following steps:

  • Enter your personal information to authenticate to the system. Your ID code is the last four digits of your subscriber ID #.
  • Accept the User Agreement
  • Create a user name and password
  • Enter an email address and confirm your mailing address is correct
  • Set up Direct Deposit for reimbursements if desired (click next to skip this step)
  • Confirm your details

After you register, you will get 24/7 access to your account dashboard, available balance and you will be able to receive important updates and alerts.

Submit a claim

There are 3 ways to submit your claim. You have until June 30 of the following benefit year to submit your claim for reimbursement.

  1. Log into your Health Equity account and submit the claim electronically
  2. Mail your claim to Claims Administrator, P.O. Box 14053, Lexington, KY, 40512
  3. Fax your claim to 877-353-9236

Provide proof of payment

Submitting a claim is easy. To submit a claim, you must provide proof of your Medicare Part B premium payment. Examples include:

  • Social Security Cost of Living Adjustment (COLA) statement or Annuity Statement
  • A copy of a credit card statement*
  • copy of a bank statement*

*If you submit a check, credit card or bank statement, you must also submit a Medicare Part B premium bill that matches the amount paid.

Reimbursement

Most claims will be reviewed within one to two business days after they have been received. Upon approval, you will receive reimbursement by direct deposit or check, depending on how you set up your account.

Download our Medicare reimbursement account quick start guide to learn more.

If you have any questions, please call us at (800) 556-9765. You can reach us Monday - Friday from 8 a.m. to 7 p.m. EST.

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Medicare Complete Duals (HMO D-SNP) and HAP Medicare Complete Assist (PPO D-SNP) are Medicare health plans with Medicare contracts and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.