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Member Resources

Tools and information to manage your plan

Our resources are designed to quickly deliver the information you need to get the most out of your plan. We also offer additional support to help you remain healthy and active.

Healthy Living Reward Program

Staying healthy is more important than ever. Here at HAP, we encourage members to stay on top of their wellness screenings and tests. To further incentivize healthy behavior, and to reward Medicare Advantage members for taking important steps, we offer the HAP Healthy Living Reward Program. You'll earn rewards for tests and services you're probably already planning on getting.

 

Keep your health on track

If you have a chronic health condition take advantage of our Care Management programs.

See doctors 24/7 from a computer, tablet or smartphone

Licensed and board-certified doctors are on hand to treat non-emergent illnesses, such as colds, flu, headaches, rashes, sinus infections and pink eye. Telehealth is a safe and easy way to see a health provider when going in person isn't an option.

Access important documents

Access your summary of benefits, evidence of coverage and annual notice of change.

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Medicare Complete Duals (HMO D-SNP) and HAP Medicare Complete Assist (PPO D-SNP) are Medicare health plans with Medicare contracts and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.