Pivotal
Pivotal is an HMO plan brought to you by HAP + Henry Ford Health
An employer-sponsored health plan, Pivotal is an HMO plan that’s been specifically designed for business owners. It leverages the strengths and innovation of HAP and Henry Ford - a new, collaborative approach to health care.
High-quality health care, close to home
The Pivotal plan focuses on delivering world-class care, while at the same time reducing medical costs.
The Pivotal network includes:
- Henry Ford Health
- Henry Ford Physician Network
- Henry Ford Allegiance Health
- Ascension Hospitals
- Jackson Health Network
Plus, HAP's full HMO network of primary care physicians (PCPs) and specialists, our full pharmacy network, and all our contracted pediatric, and ancillary providers who support the work of primary healthcare providers such as diagnostics, therapeutics, labs, and hospitals.
Virtual care with $0 cost share
In addition to expert care at Henry Ford, your employees can see any doctor who has virtual care capabilities, for a variety of services. These visits are safe and secure. And, they save time.
Learn more about Henry Ford virtual care.
Increased electronic capabilities - MyChart
An employer-sponsored health plan, Pivotal is convenient access to many online resources within Henry Ford Health, including the ability to message physicians, schedule appointments, renew prescriptions, review medical records and view test results.
Personalized attention
With our concierge phone support, your employees have an exclusive phone number to call. A customer service specialist can help members navigate their health care experience.
Your employees will be able to get same day appointments with primary care physicians (PCPs) for sick visits. In addition, they’ll be able to get appointments within 10 business days to see a specialist or to get an annual physical.
Important information for you to know about virtual care through the Pivotal plan:
- Pivotal providers: $0 copay for virtual care.
- While traveling outside the state of Michigan, Pivotal members can take advantage of HAP’s contracted rate with Amwell (American Well) to provide urgent telehealth services.
- Not all providers in the Pivotal network offer virtual care services and not all services can be performed virtually.
Why Pivotal?
Pivotal is a flexible option, able to accommodate your business needs. You can purchase as a full replacement or offer it alongside another HAP product.
Join forces with your agent or broker, your insurance plan and our physician and provider partners to customize your group plan.
HAP is here to help you manage the quality and cost of care.
Why HAP and Henry Ford?
Pivotal has been thoughtfully designed, leveraging the strengths and innovation of HAP and Henry Ford. To design a unique plan with increased quality of care, we knew we could offer more network strength, cost savings and out of the box thinking if both of our organizations were at the table.
To learn more about Pivotal, contact your agent or HAP sales representative for more information.
(800) 427-7587